Complaints against irregularities in MBG HP Gas distribution

 Nabarangpur:

On the alleged unfair trade practices

 several complaints has been filled on the irregularities in distribution of HP gas at Nabarangpur. The district consumer disputes redressal forum has issued notice against Rasmi Acharjya, the Proprietor of  Maa Bhandar Gharani (MBG)  HP Gas agency, Nabarangpur and Hundustan Petroleum Corporation Ltd, Mumbai, Zonal Office, Kolkata and Chief Regional Manager, Bhubaneswar, Including Civil Supply Officer, Nabarangpur for the irregularities in the distribution of gas cylinders and demanding additional money from the consumers. It has been alleged that many of the consumers of the MBG HP Gas have been victimized by the unfair trade practices adopted by Rasmi Acharjya, the Proprietor of HP Gas even the same has also reported to the district Collector, Nabarangpur, Said Sunil Sahu, one of customer” after hearing the complaints the collector directed Civil Supply Officer to conduct inspections of the gas agencies in view of the complaints of irregularities in LPG distribution.  But the officials enquiries whimsically and submitted a report to Collector.

The Customers of the gas alleged that the Proprietor of HP Gas collecting Rs.650/- for preparation of Know your consumer (KYC) format affidavit and verifying the kitchens. During the issuing of new connections they are demanding  more than Rs, 5000/- for Cylinder and regulator instead of Rs.1600/- Apart from that  they are forcing to purchase stove along with lighter, fire extinguisher, gas stand etc without bill in this regard. Queried to the civil supply officials they said customers has at liberty to purchase them from any source and the New Connection price is Rs.1600/- we don’t have any information about any affidavit and the know your consumer  format charges if any fixed by the HP Gas company. The customers’ also alleged that they MBG gas agency not displaying the booking number of the LPG cylinders being distributed, price of new cylinder and regulator etc. even though the gas proprietor not giving subscription voucher at the time of delivery of new gas connections.